Congratulations on launching your business and getting your office space. Given the amount of work you have already put in to get your business going, everything that comes your way can be quite overwhelming. Equally, when it comes to figuring out what else is needed and how do you go about choosing the right product or service, it’s best to go to the source.
Time is valuable and you become more sensitive to this awareness once you become a business owner. We know this, because we have gone through it ourselves when we launched our business in 2014. Your precious moments spent on figuring out technology needs, sourcing, set up and maintenance can take a good bulk of your focus and resources away from growing your business. Instead, we can save you some time so you can uniquely focus on other aspects of your business.
With this in mind, we hope that this list can help you get started and have an idea of what are some of the best practices when it comes to Small Business and technology.
Good Internet Connection
Between, Fiber, Coaxial and Satellite, Fiber is the best option to choose. Not only because of the speed it provides, but also the efficiency and stability fiber carries. This is also a great option to have if your phone system will be VoIP (more on that below).
Desktops are preferred over laptops as they have a longer shelf life.
Getting something refurbished does leave you open to break & fix costs down the line, when making a purchase of computers, it’s not a cost but an investment.
Look for what your business needs, not what’s the latest shiny thing in the market. As a matter of fact, you can end up spending money on features you will never need, but those features may be the selling point of the product. Your computers should have plenty of memory (8 Gigs minimum), good processor (we recommend i5) and good disk space (128/250 gig ssd recommended).
Backup and Recovery plan.
On Site Server or Cloud Server – have either one, but Hybrid is best. Not only is each business unique to these needs, but each location.
Network security & local computers.
Hardware Firewall for network
Anti-Virus and firewall for each computer.
Phones/ Phone Service
VoIP or Landline? VoIP! (stands for Voice Over Internet Protocol- your phone system works over the internet (digital) instead of a landline (analog). No more heavy wiring or phone boxes to maintain.
Benefits of having a VoIP phone service.
More set of features that are flexible and can be tailored to your business needs. Instead of having a generic set up that may or may not be used by your staff.
You can move your service with ease. Say you don’t like the phone service provider, you can easily switch and not be stuck with only one because their phones only work with their system.
VoIP phones/service is 40% -80% less expensive than traditional land line phones.
You have wider connectivity between devices (for example: phone + computer + mobile options available).
If you move your office, taking the phones with you is easy and no need to change your service or port your number(s).
Business Suite Software
We recommend Office 365 for its versatility, features and above all it’s built built for businesses.
How an MSP can help?
All things considered, the advantages of working with a local Managed Service Provider (MSP), such as The Computer Guys of LA is, that you can have all your business tech services done through with one stop. To put it another way, you don’t need to call multiple places and deal with the connections, set ups, purchases, deliveries, configurations and such. Your MSP’s job is to make sure you’re up and running. In addition, an MSP makes sure that your equipment monitored and maintained along with your subscription services and the latest security systems are uploaded for your users.
Point often overlooked, is that it is a misconception when people think an MSP (Managed Service Provider) will charge more for setting up their IT services. In fact we are a re-seller so you don’t pay any extra out of pocket. In other words, the service cost is the same as if you called yourself, but you get an extra helping hand in setting it up.
At The Computer Guys of LA, we look for partnerships with our clients. We want to know your business and help you grow it by being your solution provider when it comes to your technology needs. For this reason, if you are looking for a dedicated IT team, without the cost of an IT department then your business can benefit from working with a Managed Service Provider.